Meet our refreshed utilities brands with enhanced customer proposition
Did you know we're the UK's only co-operative offering broadband, mobile and energy services?
This week we unveiled a fresh look for our utilities businesses - BroadbandCoop, MobileCoop and EnergyCoop - alongside a significantly enhanced customer proposition that makes our broadband, mobile and energy services more competitive than ever.
The launch marks much more than a visual refresh. As the UK's only co-operative to offer broadband, mobile and energy services, we've strengthened our products across all three brands, introducing new customer benefits, greater flexibility and exclusive member rewards while staying true to our co-operative values.
The enhanced proposition includes flexible mobile tariffs that allow customers to move up and down plans as their needs change, carbon neutral mobile plans and handsets, broadband with no in-contract price rises for two years, carbon neutral broadband that supports tree planting initiatives, and EnergyCoop's unique Community Power Tariff - the UK's only energy tariff powered by 100% community-generated renewable electricity.
"We've taken the opportunity to strengthen our broadband, mobile and energy proposition to ensure we're offering customers even greater value, flexibility and benefits, while staying true to the co-operative principles that set us apart.”
- Stuart Newman, Head of Utilities at OurCoop
To celebrate the launch, we're running a two-week promotional campaign, until the 7th of August, giving customers the opportunity to experience the new proposition while benefiting from exclusive offers across all three brands.
Launch offers include:
- BroadbandCoop: Welcome Reward, first month free and Anytime Calls for £5 per month
- MobileCoop: First month free on SIM-only plans, Welcome Reward and 10% off additional SIMs
- EnergyCoop: £20 reward when signing up to any tariff
During this promotional period, all customers will also be able to access member-exclusive benefits, giving them the opportunity to experience the additional value available through OurCoop membership.
Every new or existing customer who makes a qualifying purchase during the promotional period will also be automatically entered into a prize draw to win a £2,000 Co-op Holidays voucher.
The refreshed brands reinforce our commitment to delivering services that combine competitive pricing with the values of a co-operative business, giving customers access to market-leading products while sharing in the benefits that membership brings.